1800 864 846
CLINICAL SUPPORT
Regular physio and transport help you stay in the game, so you won't miss a moment of the action.
HOME MODIFICATIONS
With some kitchen adjustments, baking your trademark muffins – and sharing them with loved ones – stays part of everyday life.
TRANSPORT AND CONNECTION
The right home care helps you get where you want to go – a treasured beach, a walk with the dog, or simply enjoying your life.
We offer a full range of home care services across NSW and the ACT, for consistent, high-quality support that evolves with your changing needs and goals.
Everyday assistance
Nursing & allied health
Lifestyle & independence
Rehabilitation
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We offer a wide range of home care services across NSW and the ACT – supporting you to maintain your independence and wellbeing at home.
If you’re approved for personal care services through the Support at Home program, you’ll no longer need to make out-of-pocket contributions.
Unhappy with your current Home Care Package provider? Uniting is here to make life easier. We’ll help you get the support you need, plus reward you with a $250 gift voucher — just our way of saying welcome!
You'll be eligible for an aged care assessment if you are:
If you don't meet these requirements, call My Aged Care on 1800 200 422 to discuss your circumstances.
To check your eligibility for an aged care assessment, call My Aged Care on 1800 200 422.
If you're eligible, call 1800 200 422 or complete My Aged Care's online application (allow 15 to 20 minutes).
Visit the My Aged Care website for a full list of things you should prepare before your assessment.
Your aged care assessment will take place in your home. Consider having a support person such as a family member or your carer with you.
Your assessment letter will show your approved aged care services and provide your individual support plan.
Call 1800 864 846 to organise your services with Uniting.
You can apply for government-funded assistance to help with the cost of your home care services. Or, you can choose to pay privately.
GOVERNMENT FUNDING
GOVERNMENT FUNDING
PRIVATE
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On 1 November 2025, the Australian Government replaced Home Care Packages and Short-Term Restorative Care with the Support at Home program.
Support at Home was released on 1 November and is designed to deliver services maintain your independence, safety and wellbeing at home and in the community.
What changed with Support at Home?
On 1 November 2025, the Support at Home program introduced:
If you were receiving a Home Care Package, or on the National Priority System, or assessed as eligible for a Package on 12 September 2024, you're a Grandfathered Home Care Package recipient.
This means you were automatically transitioned to the new Support at Home program on 1 November 2025 without losing your current funding or benefits.
A ‘no worse off’ principle applies to HCP grandfathering, meaning that you will not be worse off under the Support at Home program, and you won’t make higher participant contributions than you did for your Home Care Package.
Note: Grandfathering arrangements only apply to your participant contributions and primary supplements.
Transitioned HCP recipients were either receiving a Home Care Package or on the National Priority System prior to 1 November 2025, then transitioned to Support at Home on 1 November 2025.
If you were a Short-Term Restorative Care client before 1 November 2025 and your current Service Agreement ends after 31 October 2025, we will continue to provide services to you in line with your current support plan until your current service period ends.
If you receive your home support through the Commonwealth Home Support Program (CHSP), you will move to Support at Home no earlier than 1 July 2027, unless you are reassessed for a higher level of services.
When Diana lost her vision, everyday tasks became harder. With Uniting, she gained the right equipment, a safer home, and carers who truly understand her, so she can stay confident, safe, and independent, living the life she loves.
We really listen to you, so we can deliver the home care you need, when you need it.
We're one of Australia's largest and most trusted not-for-profit aged care providers in NSW and the ACT.
We've been supporting older Australians for decades, so you're in expert hands.
We'll partner with you, your trusted network, and healthcare team to customise your care.
You'll receive as much or as little support as you need, at home and in the community.
You'll be supported at every stage, as your aged care needs change.
We'll nurture your physical, social, and emotional health – for the best possible outcomes.
Family Portal is an online platform that gives you and your family members quick and easy access to manage your Uniting home care schedules and visits.
Join our home care team to build a rewarding career dedicated to empowering older Australians to live independent, happy and healthy lives.
As a Uniting employee, you'll get access to ongoing professional development, flexible work options, health and wellbeing support and a range of financial benefits.
We're here to answer all of your questions and discuss your home care needs.
We're certified by the Customer Service Institute of Australia to the International Customer Service Standard.
We put the people we serve at the heart of everything we do, continuously strengthening how we listen, respond and deliver meaningful outcomes.
If you prefer to speak with our friendly team, please call us on 1800 864 846 Monday to Friday, 8am-6pm (AEST).
