Contact head office

Locate us

Level 4, 222 Pitt St
Sydney NSW 2000

PO Box A2178
Sydney South NSW 1235

Call us

Hours of operation:

Monday to Friday 8am to 6pm
(AEST; closed public holidays)

Enquire now

Submit an online enquiry form and our team will be in touch.

Give feedback or lodge a complaint

We welcome your feedback, complaints and suggestions so we can continually improve, and provide the best possible service and care.

Other contacts

If you're a journalist, you can reach Uniting in NSW and ACT via the following details:

Email: media@uniting.org 
Phone: 0457 568 938

For media enquiries relating to Uniting Church in Australia Assembly:

Email: enquiries@nat.uca.org.au
Phone: 02 8267 4428

Chair of the Board: 
chair@uniting.org

Chief Executive:
chiefexecutive@uniting.org

For aged care admission enquiries, call 1800 864 846 from Monday to Friday 8am to 6pm (excludes public holidays).

After hours

If you need to contact us after hours, the direct contact details for our residential aged care services are available below:

After-hours contact details (Residential aged care only)

 

 

 

 

Police, ambulance, and fire and rescue

If you or others are facing an immediate threat or need urgent medical care, call Triple Zero (000) for emergency services.

Lifeline

If you're experiencing emotional distress, contact Lifeline's 24-hour crisis support and suicide prevention services:

Other support

Visit our Crisis support services page for other support you may need – including Kids Helpline, mental health, LGBTIQA+ and drug and alcohol services.

If you're deaf or have a hearing or speech impairment

The National Relay Service (NRS) is free* and confidential:

*There’s no extra charge for making a relay call. You just pay your regular data or phone costs to make your call through the NRS. 

Join the Uniting Quality or Consumer Advisory Body

If you’re passionate about enhancing the quality of aged care at Uniting, we encourage you to express your interest in becoming a member.

Uniting head office

Customer Service Institute of Australia certification

We're certified by the Customer Service Institute of Australia to the International Customer Service Standard.

We put the people we serve at the heart of everything we do, continuously strengthening how we listen, respond and deliver meaningful outcomes.

Let us help you

Please get in touch by completing the below enquiry form.



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